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Parts Counter Specialist


Heritage Automotive Group, home to the H-Team, is looking for an experienced parts counter person for our busy Toyota Parts Department. Ideal candidate will be knowledgeable and passionate about automotive products while accurately answering questions to satisfy customer inquiries in person or on the phone. 

Key Responsibilities:

  • Ascertain make, year, and type of part needed
  • Determine price and availability using computerized inventory records
  • Inspect part for damage or defect before sales
  • Clarify use and feature of various parts when necessary
  • Fill technician or customer order from stock inventory, or submit special order
  • Mark and store parts in orderly fashion and according to procedure
  • Order and stock basic parts, supplies, and equipment for dealership departments
  • Verify invoice records against parts order and parts
  • Handle warranty parts replacements: return defective part to manufacturer according to     procedures, prepare associated documentation, and provide receipts to technicians.
  • Sell or purchase parts to and from other dealerships
  • Interface with various salespeople for supply distributors and parts stores
  • Perform related duties as assigned


  •  Valid Driver’s License
  • Basic education (high school) plus 3 to 5 years of relevant experience or a combination of     education and experience from which comparable knowledge and skills are acquired
  • Reliable, hardworking individual with strong customer service and basic sales skills
  • Must be available to work occasional Saturday’s
  • Physical ability to lift parts, up to 70 pounds on a daily basis.  Must be able to stretch and reach parts on shelf up to 7 feet high, bend and reach parts on ground, shelving, etc. 


  • Medical along with dental/life/disability insurance;
  • Flex spending accounts;
  • 401(k) with company match;
  • Immediate accrual of paid time off;
  • Wellness offerings; corporate gym membership;
  • Substantial vehicle/service discounts;
  • Annual incentives and opportunity for advancement;
  • Free unlimited coffee & monthly pizza days;
  • ​Community involvement, company events & more!

Join the H-teams positive work environment where we foster attitudes of respect and support our employees with the best information, training and technology.


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